Services

Cloakroom 

There are free lockers available at the Trocadéro entrance (40 x 35 x 45 cm), subject to availability of space.  
Please note that, pursuant to the visitor security (Vigipirate) plan, the Cité does not allow large bags, nor suitcases of any size, to be brought inside. The same applies for skateboards and scooters, which are not permitted.  
Motorcycle helmets and umbrellas must be stored in the cloakroom.  
Water bottles that are opaque or over 500ml in volume must be left by the bag inspection point.

For your comfort 

We strive to make the Cité as accessible as possible and, as such, we provide the following services free of charge (with relevant ID shown): 

• use of a wheelchair;
• use of a folding chair;
• induction loop, during a guided tour or a group visit.  

Audioguide 

The Architectural Treasures audioguide gives you a fascinating insight into the museum through a selection of showpieces.
Our expert commentaries will whisk you away on a 90-minute tour of France’s architecture and heritage across its regions, from the Middle Ages to the present day. From iconic landmarks to lesser-known gems, a whole host of architectural treasures awaits, on an educational and poetic journey unlike any other! 

The audioguide can be purchased online or at the Cité.  
Smartphones available on loan at the reception desk. 
Available in French, English and Chinese.
You can use your own headphones (with a standard Jack connection).